Support
| 2/29/05 |
A missing file in version 2.5 prevents it from starting up correctly after installation. (The "JournalEntry" directory can not be found error.) This problem has been fixed as of February 29, 2006. If you have downloaded version 2.5 prior to this date a fixed version 2.5.0.1 is now available. |
| 3/6/06 |
A defect in the destination import function prevents photo captions from importing correctly. This problem has been fixed. Upgrade to the latest version 2.5.0.2 for resolution. |
Getting the .NET Framework
Get your free copy of the Microsoft .NET framework at: www.microsoft.com/downloads
Questions & Problems
VMG Software provides email-based technical support to customers who have purchased the Captn's Edition of Captn's Log. Support is provided on a best-effort basis, and you will typically get a first-response to your question or issue within 3 working days of submission.
Before submitting a support request please first look for the answer to your problem in the on-line documentation, the FAQ or by checking this web-site.
To submit a question or problem report please send the following information to CLRMarine@clrmarine.com Subject: VMG Software
- Your license key and the email address it is registered with.
- The version number of software.
- The version of Windows you are using.
- Any screen captures and or error messages.
- A detailed summary of how to reproduce the problem.
(Please do not send large attachments unless asked to do so.)
New Feature Requests
If you have a new product feature that you would like to request, please send us an email at CLRMarine@clrmarine.com Subject: VMG Software. We are always looking for ways to improve Captn's Log.
Known Limitations
When sorting the Trip Summary display by destination, the destinations are not sorted alphabetically by name as you might expect. They are instead sorted by their internal destination identifier. This is a side-effect of the .NET table sorting function.
There is currently no automated method for transferring between the Palm OS and Windows XP versions of the product. | 
